General Rules for Online Korean Lessons

Last Updated: November 11, 2026

Welcome to K-Lingo. Please review the following general rules before purchasing or attending our online Korean language lessons.

Lessons are generally conducted in English, and we will confirm that effective communication is possible before proceeding with the lessons.

1. Lesson Format

  • All lessons are conducted one-on-one through KakaoTalk or LINE.

  • Each standard lesson lasts 60 minutes.

  • Lessons are personalized according to the student's Korean language proficiency and learning goals.

  • Students must either purchase the textbooks designated by the instructor before the lessons begin or use the learning materials provided by the instructor.

2. Lesson Fees

  • The standard lesson fee is $50 USD per hour.

  • Students may choose how many lessons to take each week.

  • Full payment is required before lessons begin unless otherwise agreed.

  • Purchasing multiple lessons does not automatically create a recurring subscription.

3. Scheduling

  • Lesson schedules are arranged based on mutual availability.

  • Students must confirm their lesson dates and times with the instructor.

  • All scheduled times will be communicated in an agreed time zone.

  • Schedule changes require advance notice.

4. Attendance and Punctuality

  • Students must attend their lessons at the scheduled time.

  • Late arrival does not automatically extend the scheduled lesson.

  • If a student expects to be late, they must notify the instructor by email, KakaoTalk, or LINE at least 24 hours before the scheduled lesson begins.

  • Students must respond by message to the instructor's attendance confirmation request before each lesson.

5. Cancellations and Rescheduling

  • Lessons may be canceled or rescheduled free of charge with at least 24 hours' notice.

  • Cancellations made less than 24 hours before the scheduled lesson are generally non-refundable.

  • Missed lessons without sufficient advance notice may be treated as completed.

  • If the instructor cancels a lesson, the student may receive a full refund for that lesson or reschedule it at no additional charge.

6. Learning Environment

  • Students must have a suitable device, a stable internet connection, and access to KakaoTalk or LINE.

  • Students are encouraged to participate actively and complete assigned homework.

  • Both students and instructors are expected to communicate respectfully.

7. Learning Materials

  • Educational materials are provided for personal learning purposes only.

  • Students may not sell, distribute, or commercially reproduce copyrighted or otherwise protected lesson materials without permission.

  • Recording or sharing private lessons requires appropriate prior consent, except where permitted by law.

8. Refunds

  • Refund requests are handled according to our published Return & Refund Policy.

  • Unused lessons may be eligible for refunds.

  • Completed lessons are generally non-refundable, except as required by applicable law or when the agreed service was not provided.

  • Mandatory consumer rights remain unaffected.

9. Communication

  • Lesson-related communication will take place through KakaoTalk, LINE, or our designated customer support email.

  • Students must provide accurate contact information.

  • All inquiries regarding lesson bookings, cancellations, or refunds must be submitted via email, KakaoTalk, or LINE.

10. Agreement

By purchasing or participating in our Korean language lessons, students acknowledge that they have reviewed these general rules and agree to comply with them, subject to applicable consumer protection laws.

Business Name: K-Lingo

Customer Support Email: acetwoeun@gmail.com

Lesson and Communication Platforms: KakaoTalk / LINE