Refund policy

Return & Refund Policy

Last Updated: November 11, 2026

Thank you for choosing our online Korean language lessons. Please review our cancellation and refund policy before booking.

1. Our Services

We provide personalized, one-on-one Korean language lessons through KakaoTalk or LINE.

  • Lesson fee: $50 USD per hour.

  • Students may select the number of lessons they wish to take each week.

  • All lessons are delivered online; no physical products are shipped.

2. Cancellation Before Lessons

  • Students may cancel a scheduled lesson at least 24 hours before its start time for a full refund or free rescheduling.

  • Cancellations made less than 24 hours before a lesson are generally non-refundable.

  • Students may request an exception in emergencies.

3. Refunds for Unused Lessons

Students who purchase multiple lessons may request a refund for unused lessons.

Refunds are calculated as follows:

Refund Amount = Total Amount Paid − ($50 × Completed Lesson Hours)

Any applicable discounts will be considered when calculating refunds.

4. Completed Lessons

Lessons that have already been delivered are non-refundable, except where required by applicable law or when the service was not provided as agreed.

5. Missed Lessons

If a student does not attend a scheduled lesson without providing at least 24 hours' notice, the lesson may be considered completed and will generally not be refunded.

6. Instructor Cancellations

If we cancel a lesson or cannot provide the agreed service, students may choose between:

  • Rescheduling at no additional cost.

  • Receiving a full refund for the affected lesson.

7. Refund Processing

Approved refunds will be issued to the original payment method, generally within 5–10 business days after approval, depending on the payment provider.

8. How to Request a Refund

Please contact our customer support through the email address listed on our website or through our official KakaoTalk or LINE account.

Include your name, order number, and reason for the request.

Refund Request Email : acetwoeun@gmil.com

9. Applicable Consumer Rights

Nothing in this policy limits any non-waivable consumer rights under applicable laws. Where local consumer protection laws provide additional cancellation or refund rights, those laws will take precedence.